Sample Trash Can Cleaning Terms of Service Template

Effective Date: 6/28/2025
Company Name: Swift Can Cleaning
Address: La Grange, KY
Contact: [email protected] 502-677-3842

1. Service Overview

We provide professional curbside trash can cleaning services on a recurring or one-time basis. Services are performed at your designated address on the scheduled cleaning days.

2. Customer Responsibilities

To ensure smooth and continual service, customers are responsible for the following:

Empty Trash Cans: Trash cans must be completely empty on cleaning day. If a can is full, we’ll skip the cleaning and you’ll still be charged for the visit.

Accessible Location: Place your bins curbside or somewhere easily accessible on the scheduled service day (ideally on trash day or the day after).

No Hazardous Waste: Trash cans containing or coated with hazardous materials will not be cleaned. This includes:

Oil, grease, fuel, or other petroleum products

Paint, chemicals, or solvents

Medical waste or sharps

Human or animal feces

Dead animals

Cement, adhesives, or construction debris

Radioactive, flammable, or explosive materials

If we arrive and find any of the above in or on your can, or anything else we find unacceptable for cleaning, we’ll have to skip that bin and no refund will be issued.

3. Payments & Billing

Credit Card Required: Customers must keep a valid credit card on file for billing purposes.

Billing Cycle: Charges are processed according to your chosen plan (monthly, quarterly, etc.).

Missed Payments: Services will be paused if your payment doesn’t go through. Late fees may apply for overdue accounts.

4. Cancellations & Refunds

Cancel Anytime: You may cancel your service at any time with 5 days notice before your next billing cycle, so long as the minimum cleaning services have been met. If you are have circumstances that do not allow you to continue service (such as moving out of range) or are unsatisfied with your service before the minimum has been met, we reserve the attempt to "make it right", before agreeing to cancel.

No Refunds: Payments are non-refundable unless we fail to provide the service due to our own fault.

Our Right to Cancel: We reserve the right to cancel service if hazardous materials or situations are present or if payment issues continue. We reserve the right to cancel if your service address possesses unsafe conditions, unsafe or inaccessible locations, or repetitive issues we have addressed.

5. Service Limitations

We’re not liable for pre-existing damage to your trash cans.

We’re not responsible for damage to property if cans aren’t placed in a safe, accessible area. If your cans are previously damaged and we do not feel comfortable using our equipment on your damaged can, we may refuse service until a new or fixed can is available.

Weather or equipment issues may cause delays—we’ll always communicate any necessary reschedules.

6. Privacy Policy

We only collect your info for billing and service-related purposes. We don’t share your data with third parties, ever—unless we’re legally required to.

7. Agreement Acceptance

By signing up for our service, you’re agreeing to everything outlined above.